Good to Know
Important information for your holiday at the Wagrainerhof
Rooms are available for check-in from 2 p.m. On departure day, please check out of your room by 10 a.m.
During your stay, you are welcome to park your car on the hotel’s own private car park.
- Large breakfast buffet
- Half-board (buffet breakfast, ski-snack and at the evening a salad bar and a 4-course dinner menu)
- Full-board (all-inclusive – breakfast buffet, lunch buffet, cake buffet in the afternoon, in the evening: appetizer buffet, salad bar, 4-course dinner selection, beverages included from 10 a.m. to 11 p.m.)
We are happy to prepare special children’s meals for our younger guests. We are also glad to take into account your special dietary and allergy needs.
Room with breakfast only: rebate of € 7 per day per adult.
- cable TV
- hotel bar “The People’Z”
- à la carte restaurant & café
- bike cellar
- ski storage with boot dryer
- Internet terminal
- WiFi throughout the hotel
Our room furnishings are all hypoallergenic.
- baby monitors
- wellness area with sauna, steam bath, infrared cabin & tanning bed
- swimming pool with children pool
- fitness room with strength equipment, crosstrainer, stationary bike & treadmill
- chill-out areas and 3 sun terrace
- Skybar with all-inklusive in the summer time
- playroom with toys such as balls, rockers, drawing tables,…
- games room with pool, table football, pinball etc…
- playground with swing, slides, trampoline, sand box, play tent,…
- children cinema
In summer, we also offer you free child care with professional staff.
Smoking is only permitted outdoors and in the smoking lounge. Thank you for your cooperation.
Pets only on request.
WiFi is available throughout the hotel. There is also an Internet terminal, which you are welcome to use free of charge.
Surcharge for single occupancy, per person & day: up from € 40,–
For guests staying less than 3 nights, there is a surcharge of € 6 per person and night.
Local tourism taxes are excluded in the room price – Euro 2,– per night an person (up from 15 years).
We would be happy to make your an offer tailored to your group.
With the free Guest Card, you receive a wide range of discounts as well as free admission at our hotel’s partner businesses.
We ask you to make a deposit of € 300 in winter or € 150 in summer per room, by bank transfer to our account within 14 days. This will then guarantee your booking. Reservations are only valid if received in writing. You are also welcome to provide us with your credit-card number (VISA or MasterCard) and expiry date, which will allow us to charge the deposit to your room.
In order to guarantee your reservation, please transfer the requested deposit to our bank account. For payment of the remaining amount due, we accept cash, EC-Cards and credit cards.
- Bank Name: Raiffeisenbank Wagrain-Kleinarl
- IBAN: AT78 3506 9000 0001 0785
- BIC: RVSA AT 2S 069
Free cancellation until 1 day before arrival in Winter 20/21 is possible if:
- you are not allowed to leave your country
- you are not allowed to travel to Austria
- there will be an official travel warning for Austria (security level 5 or more)
- the hotel needs to close because of Covid-19
Otherwise, the following cancellation policy apply:
- Up to 2 weeks prior to arrival: free
- Less than 14 days prior to arrival, or in the event of a no-show or early departure: 90% of the room rate
Summer 2021 (shortening possible):
- free cancellation until 1 month before arrival
- within 30 days before arrival 70 % of the room rate
- within 7 days prior to arrival, or in the event of a no-show or early departure: 90% of the room rate
Until we hear from you, your room reservation has not been guaranteed and we will continue to offer these rooms to other guests upon demand.
According to the Consumer Protection Act § 18 par. 1 line 10 FAGG, there exists no 14-day rescission right for hotel services. The rescission right as stipulated in § 11 par. 1 FAGG has no application. Not withstanding, the general terms & conditions adopted by the Austrian hotel industry (“AGBH 2006”) par. § 5 shall apply.
All prices in EURO. Not liable for errors or inaccuracies. Prices and programs subject to change.